WARRANTY

Warranty on Coastmac Brand Products

We provide a one-year structural warranty on any manufacturing defects in:

• our Coastmac brand tradesman tops, toolboxes and ute canopies; and
• the drawbar, chassis or tray of a Coastmac brand trailer.

We also provide a three-month warranty on all LED lights, U bolts, nuts, bolts, mechanical or electrical braking components, axles, wheel bearings, and seals.
We will repair any defects the subject of this warranty, or where it is not possible to repair the defect, we will replace the relevant item or part.

This warranty does not apply to tyres, jockey wheels, damage caused by impacts, misuse, overloading or failure to maintain, rust on a trailer or any components, after sale parts or modifications, or dulling or fading of surfaces.

To make a warranty claim proof of purchase must be provided, and the product must be returned to a Coastmac workshop for inspection. In all cases, the owner must pay the costs of transporting the product to and from Coastmac’s premises. Freight and delivery costs are not included in the warranty.

WARRANTY ON RIVIERA HORSE FLOATS

We provide a 10-year structural warranty on all Riviera brand horse floats assembled by us in NSW after 1 May 2024. This warranty covers any defects in the structural components of the float (being the chassis, the framework, suspension, axles and the fiberglass floor) due to manufacturing or material faults.

The non-structural components of the floats have these warranty periods:

1. A 5-year warranty against defects applies to exterior panels and paint work; and
2. A 1-year warranty against defects applies to all other components of the float (such as brakes, hubs, gas struts, hinges, locks, handles, lift off legs, sinks and taps) unless excluded below.

All warranty periods commence running from the date of manufacture shown on the VIN plate on the float.

Exclusions and servicing requirements

Our warranties do not cover bore water stains or any chemicals that cause corrosion, or any damage resulting from misuse, impacts, overloading, or failure to maintain the float. Tyres, jockey wheels, bearings, batteries and the dulling or fading of surfaces are also excluded.

To maintain your warranty all floats with living areas must be serviced within 6 months of purchase, and all other floats within 12 months of purchase. Failure to service the float as required may void the warranty.

Modifications to the float and any unauthorised repairs may also void your warranty.

Warranty Claims Procedure

To make a warranty claim you must first contact us to discuss the nature of your issue and, if possible, provide photos.

The product must be returned to us for inspection unless you have obtained our written authorisation to use an alternative location. In all cases, the owner is responsible for transporting the product to and from our premises. Freight and delivery costs are not covered by the warranty.

If we agree to repairs by an outside repairer, you must obtain a written quotation explaining the nature and cost of the repair, and our written authorisation before any work begins. Unauthorised repairs may void your warranty.